Wats Live

We conduct millions of live telephone based interviews each year. Our CATI Service is where we started 18 years ago and still is a core competency that sets us apart from the rest. We consistently deliver the results you need to make your research project successful. With well over a thousand web-enabled CATI stations and the latest telecommunication technology, we provide the expertise and responsiveness you desire in fielding research studies ranging from small ad hoc studies to large tracking studies involving tens of thousands of interviews.

We have the experience to tackle any survey research situation imaginable. We even have a team of dedicated interviewers, the Wats E.L.I.T.E. (Executive Live Interviewing Team Employee) team to get answers from the most difficult respondents such as doctors, C-level executives and IT professionals. Our interviewers each undergo a comprehensive training curriculum allowing them to conduct mock surveys and receive valuable feedback prior to conducting interviews on behalf of our clients.

For each of our clients we assign a client services representative who is there to clearly understand your needs. This manager is your single point of contact and available to consult on all the details of your specific projects. Each client service manager acts as an extension of your research staff and seeks to understand the nuances of your research needs to ensure each project is completed the way you want, on-time and on budget.

Some of the best system engineers in the industry built our proprietary CATI system from the ground up. The system allows us to be more efficient, flexible and responsive than any off-the-shelf systems we could find and is just another way we deliver value that separates us from the rest.

For those who prefer to program their own surveys using Quancept/QTS, we have dedicated Quancept CATI stations allowing our client partners to use us as a seamless extension of their own interviewing facilities.

With our unique systems and highly experienced interviewers, our CATI services are industry leading, and it shows.